Marketing Services And Customer Experience 10104129
Explores best practices to strengthen relationships with customers, understand the importance of managing customer expectations, the financial impact of customer service on corporate performance, and how to satisfy the customer's needs and wants through interaction with the customer. The learner maps the customer journey and builds a customer service strategic plan for a business.
Section | Status | Start/End Date | Register By | Instruction Mode | Campus | Meeting Information | Cost |
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#01AYW Fall |
Open |
08/27/2024
–
10/15/2024
|
Attend Your Way Online Available | Wausau Main Campus |
Aug 27 – Oct 15
Tuesday
01:00 PM - 02:50 PM
A224 - NTCCONNECT Classroom - A Building
Amy Gajewski
|
View Rates |