Marketing Services And Customer Experience 10104129
Explores best practices to strengthen relationships with customers, understand the importance of managing customer expectations, the financial impact of customer service on corporate performance, and how to satisfy the customer's needs and wants through interaction with the customer. The learner maps the customer journey and builds a customer service strategic plan for a business.
Section | Status | Start/End Date | Register By | Instruction Mode | Campus | Meeting Information | Cost |
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#02VC Fall |
Open |
08/26/2024
–
12/11/2024
|
Online Flexible Due Dates | Online |
Aug 26 – Dec 11
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Online
Amy Gajewski
|
View Rates |